• Are You Losing Contact with Sales Humanity?0

    By Tom Woodcock, Seal the Deal        The pressure to give in is immense! Do everything electronically and save time. You’ll also cut costs. Sounds great doesn’t it? Communicating by social media, email or text. Getting plans off FTP sites. Researching suppliers through their websites. Electronic deposits for payment (though for some reason few “modernize” to

    READ MORE
  • Those Filthy Animals…0

    What do you REALLY know about your competition? By Gregg Schoppman, FMI “Those no-good, filthy animals down the street.” And that is what is said when they are NOT bidding against you and your firm. Early on, there is a cellular response to the competition and it probably starts as a twitch when their logo

    READ MORE
  • Sales and Credit Are Not on Opposing Teams0

    By Patrick Hogan, Handle.com It’s not unusual for friction to arise in the relationship between sales and credit departments. Salespeople are keen on closing as many deals as possible. At the same time, credit departments want to ensure that all customers are thoroughly vetted for their creditworthiness before purchase on credit is made. These two

    READ MORE