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Contractor Community – January 2022 0
- Contractor Community
- January 24, 2022
SUBExcel Preliminary Program Available Check out the agenda, events and other information as you plan your Florida getaway. Speaker bios and topics of discussion, Beach Bash and SLDF Fundraiser are all scheduled for your learning, discussion and relaxation pleasure! And remember. Early Bird savings ends February 1. That is also when the hotel discount ends
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Engaging with Your Customers – Both Internal & External 0
- Best Practices, Improving Productivity, Outlook & Trends
- December 20, 2021
By Mike Brewer, Senior Advisor to Synergos When originally given the opportunity to write about ‘Engaging our Customer’ the natural place for me to go was how we meet with and speak to our Builder customers. It’s what a typical article would have been focused on, but these aren’t typical times. Things have changed over
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Quality, Speed, Value. A customer service replacement story.0
- Best Practices
- December 20, 2021
Want happier customers? Shift the focus away from “customer service”. Too many companies think about “customer service” the wrong way. No hiring entity says that they hired or fired someone because of customer service. Don’t believe me? Look at the reviews for any company. You rarely see the words customer service directly stated when referring
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5 Customer Engagement Tips for Subcontractors 0
- Best Practices, Improving Productivity
- December 20, 2021
By Jessica Meno, Raken Subcontractors rely on communication to track the progress and productivity of projects. Unfortunately, communication challenges (or a complete lack thereof) can affect a company’s ability to foster quality customer relationships. Engaging with customers should be a top priority. Better communication and documentation can set your projects up for success and your
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Why General Contractors Prefer Subcontractors Who Use Financing 0
- Best Practices, Cash Management, FINANCE
- December 20, 2021
By Chris Doyle, Billd As a subcontractor, your reputation with general contractors is critical. In the interest of maintaining it – when it comes to project finances, you may choose to keep the details close to the vest. Especially if you’re interested in trying a non-traditional payment option, like material financing or factoring. The reigning
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7 Ways to Retain Your Most Loyal Construction Clients 0
- Best Practices
- December 20, 2021
By Patrick Hogan, handle.com Finding new clients is essential for growing your construction business. However, expanding your business also means retaining your existing client base. Clients decide to leave and go with another contractor for different reasons. Competition is one of the biggest factors. If a client can avail better service elsewhere for a much
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