Customer-Focused Purpose: The True North for Change Orders0

• Best Practices, Change Orders, Payment
• November 23, 2021

by Mark Marone and Robert Graves Key Insights In a rapidly evolving business environment, a customer-centered purpose provides everyone with a true north to enact change orders effortlessly. Customer focus gives people a stable grounding as they navigate toward their objectives, even in the midst of uncertainty and unpredictability. When employees have a shared purpose